Our quality
We have strong team ethics that underpin our dedicated one to one support; utilising our different strengths to ensure the best possible outcomes for each individual client.
Our “team around the worker and client” approach embeds a secure basis for both clients and staff; ensuring physical and emotional safety to enable sustained recovery.
“We work hard to maintain a trauma informed approach in which reflective practice is key. We put time into learning together and sharing our triumphs and challenges… it’s difficult stuff but the trust we have in each other is enabling us to tackle it, our personal experiences of trauma, our triggers and most importantly be aware of our strengths/vulnerabilities and relate all of this to direct work with clients. Being able to make connections is so important isn’t it…. We are very lucky that the ethos at YWHP is brilliant – it encourages kindness, creativity and challenge and we have enough time given to be able to reflect and keep learning…”
Our policies and practices are regularly reviewed to ensure best practice and legal compliance. We engender a learning culture that values continuous improvement, using the process of Plan, Do, Check and Act.
We have achieved South Yorkshire Bronze LGBTQ+ DA Inclusion Kite Mark.
We have achieved Silver Trauma informed Working Quality Mark.
We have been assessed and are working in accordance with The Survivors Trust National Service Standards (2018).
We comply with the requirements for best practice for the National Statement of Expectations (NSE) for supported housing.